FAQs

When can I expect my order?

We try our best to deliver your order within 7 business days. Orders placed on weekends or holidays will be processed on the next business day. You'll be sure to receive the best quality and brand new items always!

I can't wait for my order? Can you give me a status update on it?

If you wish to inquire about an order you have already made, please view the status of your order by using the top right menu and sign in to your account. 

I am looking for further details on materials...

Please be aware you can find detailed information about materials and measurements on the product page of each item. 

I have not received an order confirmation...

Please check your spam folder. If you can't find the confirmation in your inbox or your spam folder, it is likely you have made a typing error in your email address. The order confirmation is automatically mailed to you within a few minutes from completing your order.

Why does the discount code not work?

Be sure to copy the exact discount code and take into account possible capital letters.

Will this jewelry irritate my skin?

No! All of our jewelry products are made nickel free, and select items are hypoallergenic.